GPS Service like you have never had before!  Give us a call at 405-476-7230 and we will help you find and implement a great gps solution and then help you manage the system with ONE point of contact for all your needs!

What our VMSR Managed Services Program can do for you!

GPS Provider Relationship Management

  • Manage the relationship between the telematics/GPS providers and clients
  • Constant and direct contact between GMG VMSR and customer to build a relationship that the customer can't do without
  • Scaling of Solution- Ensuring all features are available as required by customer
  • Identify new challenges and needs of the client and find solutions to fit their requirements
  • Introduce new industry leading ideas and features to the client
  • Ensure open communication with clearly defined response times
  • Fill order requests from customer working with dealer and/or sales rep.

Fleet Tracking Solutions

Support and Maintenance

  • Troubleshoot non-reporting units
  • Initiate warranty protocol as needed
  • Report outlying information or unit outages to the customers and providers on a daily and weekly basis
  • Host recurring meetings to ensure maximum solution up-time. Avoiding wasted investments in non-used services and products
  • Assist in setup of new and current Telematics solutions to ensure accurate reporting
  • Facilitate process of getting W/O for installations, De/Re or repairs

Data Management

  • Manage software specifics to clients on a day-to-day basis
  • Set up reports and present data as required by clients
  • Configure Dashboards, equipment, vehicle and driver groups to best serve the clients needs
  • Track and adjust safety metrics promoting safe driving habits
  • If used, ensure integration solutions are working properly on a daily basis

Training

  • Facilitate training of software to staff who utilize telematics via email, phone or video conference
  • Personally train new employees to the system. Allowing vital personnel to focus on their duties
  • Provide Updated Training Documents to admin and field staff
  • Introduce new features that are free and availiable through the telematics provider

 

Call or email us to schedule an appointment